Tag Archives: automation

McSiri: McDonald’s Tests Voice Recognition Drive-Thru

The Wall Street Journal reports: McDonald’s is testing voice-recognition software at a drive-through in suburban Chicago. Inside the restaurant, a robot also tosses chicken, fish and fries into vats of oil. Both technologies are meant to shorten customer wait times that executives acknowledge have grown in recent years. McDonald’s also has stopped serving some burgers and given franchisees more control …

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