Tag Archives: airlines

NBC News reports: Delta Air Lines CEO Ed Bastian apologized and offered frequent flyer miles to travelers for thousands of flight cancellations as the carrier struggled to recover from Friday’s globe-spanning IT outage, disruptions that sparked criticism from Transportation Secretary Pete Buttigieg. The Atlanta-based airline canceled more than 4,600 flights from Friday through Sunday, more than any other airline, according …

Reuters reports: Security experts said CrowdStrike’s routine update of its widely used cybersecurity software, which caused clients’ computer systems to crash globally on Friday, apparently did not undergo adequate quality checks before it was deployed. The latest version of its Falcon Sensor software was meant make CrowdStrike clients’ systems more secure against hacking by updating the threats it defends against. …

USA Today reports: There were over 1,300 flights canceled and more than 3,200 delays as of 9:40 a.m. ET, according to flight-tracking website FlightAware. Most airlines were able to resume operations as the morning progressed, but many said they expected disruptions to continue throughout the day. Around the world, airports and airlines advised customers to arrive earlier than normal for …

The New York Times reports: Airports across the United States slowly descended into chaos early Friday after a worldwide tech outage disrupted flights and stranded passengers. At least five airlines — Allegiant Air, American, Delta, Spirit and United — issued ground stops, according to the Federal Aviation Administration. “The F.A.A. is closely monitoring a technical issue impacting IT systems at …

ABC News reports: An American Airlines flight was evacuated after the crew reported smoke in the cabin while the plane was parked at its gate at San Francisco International Airport, according to airport officials. The airline said the smoke came from a laptop in a passenger’s bag. Jan Jankai, a passenger on the flight with his father, told ABC News …

CBS News reports: A Connecticut woman is suing JetBlue for $1.5 million after she allegedly suffered extreme burns from hot tea she claims was spilled on her chest and lap during a turbulent flight. On May 15, Tahjana Lewis was traveling with her 5-year-old daughter on a JetBlue flight from Orlando, Florida, to Hartford, Connecticut, when flight attendants started beverage …

The Guardian reports: A United Airlines jet lost a landing-gear wheel during take off from Los Angeles, but was able to land safely in Denver, its planned destination, with no injuries, the airline said. “The wheel has been recovered in Los Angeles, and we are investigating what caused this event,” United said in a statement on Monday. It was the …

USA Today reports: An American Airlines flight made an emergency landing after an Oregon man reportedly exposed himself and urinated in the plane’s aisle, New York authorities said. The 25-year-old was arrested and charged with indecent exposure in connection to the July 3 incident midair, the U.S. Attorney’s Office for the Western District of New York wrote in a press …

USA Today reports: A Delta Air Lines flight heading to Amsterdam made an emergency landing in New York City after reports that some of the in-flight meals were spoiled. The 277 passengers on board Delta flight 136 heading from Detroit Metropolitan Wayne County Airport to Amsterdam Tuesday night were diverted to John F. Kennedy International Airport after it was discovered …

Reuters reports: The U.S. National Transportation Safety Board said on Thursday it was sanctioning Boeing for disclosing non-public details of an ongoing investigation into a 737 MAX mid-air emergency and would refer its conduct to the Justice Department. The NTSB said Boeing had “blatantly violated” the agency’s investigative regulations by providing “non-public investigative information to the media” and speculating about …

The Associated Press reports: Federal officials are investigating a Southwest Airlines jet that triggered a low-altitude alert as it prepared to land in Oklahoma City but was still nine miles from the airport. The Federal Aviation Administration said Thursday that an air traffic controller notified the Southwest pilots after an automated warning sounded around 12:05 a.m. Wednesday morning. According to …

The Washington Post reports: A Senate committee released new whistleblower allegations against Boeing on Tuesday just hours before the aircraft manufacturer’s chief executive, David Calhoun, was scheduled to testify before the panel to respond to myriad investigations into quality oversight and production failures. The new whistleblower, Sam Mohawk, told Senate investigators in May that he witnessed “systematic disregard” for documentation …

CBS News reports: Federal officials said Thursday they’re investigating an unusual rolling motion on a Southwest Airlines Boeing 737 Max 8 that might have been caused by a damaged backup power-control unit. The Federal Aviation Administration said it’s working with Boeing and the National Transportation Safety Board to investigate the incident on a May 25 flight from Phoenix to Oakland. …

ABC News reports: An Austrian Airlines flight suffered significant damage from hail, which took off part of the airplane’s nose on Sunday, the airline said. Flight OS434 was flying from Palma de Mallorca, Spain, to Vienna, Austria, when it hit a “thunderstorm cell,” Austrian Airlines said in a statement to ABC News. The hail caused damage to the cockpit windows, …

CNN Travel reports: Singapore Airlines has tweaked its in-flight seatbelt sign policies and altered at least one flight route after a turbulence incident this week killed one person and left dozens more hospitalized, according to the airline and flight data. The airline is adopting a more cautious approach to turbulence, including not serving hot drinks or meals when the seatbelt …

The Associated Press reports: One person has died aboard a London-Singapore flight that encountered severe turbulence, Singapore Airlines said Tuesday, in which the plane apparently plummeted for a number of minutes before it was diverted to Bangkok, where emergency crews rushed to help injured passengers amid stormy weather. The Boeing 777-300ER, with a total of 211 passengers and 18 crew …

Reuters reports: Major U.S. airlines are suing the U.S. Transportation Department over a new rule requiring upfront disclosure of airline fees, the latest clash between air carriers and the Biden administration. Airlines for America, along with American Airlines, Delta Air Lines, United Airlines, JetBlue Airways, Hawaiian Airlines. and Alaska Airlines filed suit against the department (USDOT) in the U.S. Fifth …

CBS News reports: After being notified by Boeing that some company employees failed to complete specific inspections on some 787 Dreamliners but reported the checks as having been completed, essentially falsifying inspection records, the Federal Aviation Administration has opened a formal investigation. The inspections verify there is adequate bonding and grounding of the fasteners connecting the wings to the fuselage. …

CNN reports: Southwest Airlines announced Thursday it will stop serving four airports after reporting increased losses in the first quarter and more delays in the delivery of promised jets from Boeing. The four airports are Bellingham International Airport in Washington state, Cozumel International Airport in Mexico, Syracuse Hancock International Airport in New York and Houston’s George Bush Intercontinental Airport. Southwest …

Politico reports: Passengers whose flights are canceled or “significantly” delayed won’t have to fight to get a cash refund from the airline under a new Biden administration rule issued Wednesday. The rule comes after more than a year of promises by the administration to shore up protections for air passengers, who have suffered through a glut of delays, cancellations and …