Tag Archives: Southwest Airlines

Southwest Drops Four Airports After $218M Q1 Loss

CNN reports: Southwest Airlines announced Thursday it will stop serving four airports after reporting increased losses in the first quarter and more delays in the delivery of promised jets from Boeing. The four airports are Bellingham International Airport in Washington state, Cozumel International Airport in Mexico, Syracuse Hancock International Airport in New York and Houston’s George Bush Intercontinental Airport. Southwest …

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Southwest Flight Loses Engine Cover During Takeoff

CNBC reports: An engine cowling fell off of a Southwest Airlines Boeing 737-800 and struck a wing flap during takeoff from Denver International Airport, the Federal Aviation Administration said Sunday. The FAA said Southwest Flight 3695 was on its way to Houston’s William P. Hobby Airport and safely returned to the gate at Denver at 8:15 a.m. local time. Southwest …

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Feds Fine Southwest Record $140M For 2022 Meltdown

The New York Times reports: The Transportation Department on Monday announced a $140 million fine against Southwest Airlines over a meltdown last winter that disrupted travel for about two million people during the holiday season. Of the $140 million, Southwest Airlines will pay $35 million to the federal government. For the remaining amount, the department is giving the airline credit …

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Southwest Passenger Opens Emergency Exit And Flees

New Orleans’ CBS affiliate reports: The Jefferson Parish Sheriff’s Office said a man at Louis Armstrong New Orleans International Airport in Kenner, allegedly escaped through the emergency hatch and ran out onto the tarmac Sunday night. The plane was still parked at the terminal and had yet to push back from the gate for takeoff. Witnesses told media that the …

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FAA Orders Nationwide Ground Stop For Southwest

CNN reports: The Federal Aviation Administration has issued a nationwide ground stop for Southwest Airlines flights, citing “equipment issues.” “Southwest Airlines requested the FAA pause the airline’s departures,” the agency told CNN in a statement. Southwest Airlines reported technology issues Tuesday morning and said it would “hopefully be resuming our operation as soon as possible.” Southwest called the problem “intermittent …

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Flight Makes Emergency Landing After Bird Strike, Fire

Miami’s NBC affiliate reports: A Southwest Airlines flight bound for Fort Lauderdale returned to Havana Sunday after the aircraft was reportedly struck by a bird and cellphone video showed smoke filling the cabin. Southwest flight 3923 returned to José Martí International Airport after passengers reported the engine catching fire mid-flight. “Southwest flight #3923 departing Havana, Cuba, for Fort Lauderdale, Florida, …

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Flight Diverted After Passengers Vomit From Turbulence

The New York Post reports: A passenger aboard a rocky Southwest Airlines flight to North Carolina Friday passed out due to the turbulence — while others were left vomiting as the plane shook “like crazy.” The mayhem erupted when Flight 3094 from Maryland hit wild weather as it approached Raleigh-Durham International Airport Friday night. The rough landing was eventually aborted …

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Southwest Ups Loss From Holiday Meltdown To $1.2B

Axios reports: Southwest Airlines has been in damage-control mode since its December holiday meltdown, working to defend its reputation. Now, that episode has an actual price tag. The airline said today the snafu cost it $800 million in the fourth quarter, driving it to a net Q4 loss. And it expects to take another $300 million to $350 million hit …

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DOT Opens Probe Into Southwest’s Holiday Snafus

CNN Business reports: The US Transportation Department said it is in the early stages of an investigation into the Southwest Airlines holiday travel meltdown in December. The probe includes an examination of whether Southwest is scheduling more flights than it can handle. “DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines’ holiday debacle that …

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Shareholders Sue Southwest Over Holiday Meltdown

Reuters reports: Shareholders filed a lawsuit against Southwest Airlines Co on Thursday, accusing the carrier of fraudulently concealing problems that led last month to an operational meltdown and more than 15,000 flight cancellations. According to the proposed class action filed in federal court in Houston, Southwest publicly downplayed or failed to disclose serious shortcomings in its flight scheduling software technology. …

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Southwest Reports Holiday Meltdown Cost $825 Million

ABC News reports: The holiday meltdown at Southwest Airlines last month cost the company as much as $825 million in lost revenue and added expenses, the company said in a government filing on Friday. Southwest, the largest domestic airline in the U.S., canceled more than 16,000 flights over an 11-day period at the end of December, the filing said. Southwest …

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Southwest Offers Customers 25K Frequent Flier Points

CBS News reports: Southwest Airlines, which angered customers with thousands of flight cancellations over the holidays, is offering 25,000 frequent-flier points to travelers who were affected by the epic meltdown. Southwest CEO Bob Jordan wrote in a letter to impacted travelers that the 25,000 points have a value of more than $300, will never expire and carry no blackout dates. …

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Southwest CEO Vows To Reimburse Passengers [VIDEO]

The Hill reports: The CEO of Southwest Airlines, Bob Jordan, promised that the airline will provide reimbursements to those who were affected by its thousands of cancellations over the past week, saying the “desire is to go above and beyond.” Jordan said in an interview on ABC’s “Good Morning America” on Friday that the storm that led to the airline …

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Southwest Claims Return To “Normal” Schedules Today

CNN reports: Southwest Airlines says it’s set up to resume normal schedules on Friday after a tumultuous eight days that left hundreds of thousands of passengers delayed or stranded and prompted its executives to make apologies to the riding public and government officials. In a statement released Thursday — following another bruising day in which a further 2,362 flights were …

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Southwest Passengers Battle Airline Over Lost Bags

USA Today reports: It’s not just thousands of people with canceled Southwest Airlines flights being stranded at airports across the nation, but also thousands of pieces of their checked in luggage – even if the owner never got on a flight.  Some passengers said they have been separated from baby gear, medicine and other important items. In the immediate aftermath …

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Sanders: Punish Southwest’s CEO For His “Greed”

Salon reports: Sen. Bernie Sanders today urged the Transportation Department to ensure Southwest’s chief executive pays a price for mass U.S. flight cancellations that have left passengers and employees stranded around the country, throwing lives into chaos and drawing further attention to the company’s business practices. Bob Jordan, who has worked for Southwest for decades and became the company’s CEO …

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Chaos Continues For Southwest Airlines Passengers

The Associated Press reports: Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards Wednesday. According to the FlightAware tracking service, more than 91% of all canceled flights in the U.S. Wednesday were from Southwest. This …

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Feds To Investigate Operations At Southwest Airlines

The Associated Press reports: Major U.S. airlines were broadsided by the massive weekend winter storm that swept across large swaths of the country but had largely recovered heading into Monday, except for one. Problems at Southwest Airlines appeared to snowball after the worst of the storm passed. The disparity has triggered a closer look at Southwest operations by the U.S. …

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Southwest Has Already Canceled 2500+ Flights Today

CNN Business reports: Air travelers in the US hoping for clear skies on Tuesday following a disastrous week of weather-related flight cancellations and delays will have to extend their patience a few more days — particularly if they’re flying with Southwest Airlines. More than 2,845 flights within, into or out of the US have already been canceled for Tuesday as …

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Air Travel Chaos As Southwest Cancels Most Flights

The New York Times reports: Thousands of travelers were stranded at U.S. airports on Monday as a wave of canceled flights — many of them operated by Southwest Airlines — spoiled holiday plans and kept families from returning home during one of the busiest and most stressful travel stretches of the year. More than 3,700 flights in the United States …

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