Tag Archives: Frontier Airlines

CNBC reports: Say goodbye to the airline call center −at least at Frontier Airlines. The budget carrier last weekend completed its transition to online, mobile and text support, which enables it to ensure that customers get “the information they need as expeditiously and efficiently as possible,” spokeswoman Jennifer de la Cruz told CNBC in an e-mailed statement. Passengers who call …

The New York Times reports: A Frontier Airlines flight from Cincinnati to Tampa was diverted to Atlanta late Friday after a passenger was seen with a box cutter, the airline said. No injuries were reported, and the plane landed safely at Hartsfield-Jackson Atlanta International Airport, where the passenger was taken into custody by the Atlanta police, Jennifer F. de la …

CNBC reports: Spirit Airlines’ board on Thursday urged its shareholders to reject JetBlue Airways’ hostile takeover attempt, citing regulatory hurdles and accusing the airline of trying to derail its planned merger with fellow discount carrier Frontier Airlines. JetBlue launched its hostile takeover bid on Monday after Spirit earlier this month rebuffed its surprise $33-a-share, all-cash acquisition offer. The tender offer …

ABC News report: A 23-year-old man featured in a video that went viral after he groped two flight attendants, punched a third, screamed his parents had $2 million and was duct taped to a seat of a Frontier Airlines flight was sentenced Tuesday to 60 days in jail followed by one year of supervised release. Max Berry pleaded guilty to …

NBC News reports: Frontier Airlines and Spirit Airlines, the two largest low-cost carriers in the U.S. have agreed to merge, creating what would become the fifth-largest airline in the country. The boards of both companies approved the deal over the weekend, prior to the CEOs of both airlines announcing the agreement in New York City. The deal, valued at $6.6 …

NPR reports: A passenger aboard a Frontier Airlines flight has been charged with three counts of battery. The passenger is accused of inappropriately touching two female flight attendants and punching a male attendant on Saturday. The flight crew then restrained the unruly passenger and used tape to ensure he stayed seated for the remainder of the flight. While traveling from …

Miami’s ABC News affiliate reports: A belligerent passenger was arrested after causing chaos during a flight to South Florida, authorities said. The situation got so bad that flight attendants had to duct tape the man to his seat. That man, 22-year-old Maxwell Berry, was arrested on three counts of battery. It happened on a Frontier Airlines flight from Philadelphia to …

NBC News reports: Frontier Airlines said Thursday it would begin implementing mandatory temperature checks on passengers prior to boarding, the first U.S.-based airline to announce such a measure. The temperature checks, which will begin June 1, are another added layer of protection, Frontier Airlines CEO Barry Biffle said in a press release. Any passenger with a temperature of 100.4 degrees …

CBS News reports: Frontier Airlines is dropping plans to charge passengers extra to sit next to an empty middle seat after congressional Democrats accused the airline of trying to profit from fear over the new coronavirus. “We recognize the concerns raised that we are profiting from safety and this was never our intent,” Frontier CEO Barry Biffle said late Wednesday …

NBC News reports: Frontier Airlines is telling passengers that if they want the middle seat blocked they can pay for it. Customers will be able to select a “more room” option, beginning at $39, to ensure that the middle seat is reserved without a passenger, the airline announced Monday. Some airlines such as Delta and EasyJet have already started to …