Tag Archives: customer service

Viral Audio: Comcastic Disconnect

1.3M listens to this maddening attempt to disconnect Comcast service. Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka “customer retention”). The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she …

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