Social Security Admin Staffers Report “Utter Chaos”

The Guardian reports:

Office closures, staffing and service cuts, and policy changes at the Social Security Administration (SSA) have caused “complete, utter chaos” and are threatening to send the agency into a “death spiral”, according to workers at the agency. The SSA operates the largest government program in the US, administering social insurance programs, including retirement, disability and survivor benefits.

“They have these ‘concepts of plans’ that they’re hoping are sticking but in reality, are really hurting American people,” said a longtime SSA employee. “No one knows what’s going on. They’re just coming up with ideas at the top of their head.” The SSA website has crashed several times this month. Wired reported DOGE staff want to migrate all social security data and rewrite code in months, which could cause system collapse and further outages.

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