FTC Sues Uber Over “Deceptive” Subscription Feature

Courthouse News reports:

The Federal Trade Commission (FTC) filed a lawsuit on Monday against Uber, accusing the ride-share giant of enrolling users in its Uber One subscription service without consent, failing to honor promised savings and creating a labyrinthine cancellation process in violation of federal consumer protection laws.

In the complaint, filed in the U.S. District Court for the Northern District of California, the FTC claims Uber misled consumers with false promises of monthly savings, billed them prematurely and forced them to navigate as many as 23 screens and take 32 steps to cancel the $9.99-per-month membership.

Read the full article. There’s still a such thing as federal consumer protection laws?