The Washington Post reports:
Retirees and disabled people are facing chronic website outages and other access problems as they attempt to log in to their online Social Security accounts, even as they are being directed to do more of their business with the agency online.
The website has crashed repeatedly in recent weeks, with outages lasting anywhere from 20 minutes to almost a day, according to six current and former officials with knowledge of the issues. Even when the site is back online, many customers have not been able to sign in to their accounts — or have logged in only to find information missing. For others, access to the system has been slow, requiring repeated tries to get in.
Many of the network outages appear to be caused by an expanded fraud check system imposed by the DOGE team, current and former officials said. The technology staff did not test the new software against a high volume of users to see if the servers could handle the rush, these officials said.
Read the full article.
There you go. The administration is doubling down on CRUEL as a nice start to the week.
“Social Security website keeps crashing, as DOGE demands cuts to IT staff” Headline from today’s Washington Post.— Amy Klobuchar (@amyklobuchar.com) April 7, 2025 at 12:37 PM
The Social Security website keeps crashing, as DOGE demands cuts to IT staff. The worsening problems come as Elon Musk’s DOGE team pushes for more cuts at the agency, including in the department that oversees the website www.washingtonpost.com/politics/202…
— Maeve Reston (@maevereston.bsky.social) April 7, 2025 at 2:54 PM