Social Security Admin Retreats On In-Person Claims

The Associated Press reports:

The Social Security Administration is partially backtracking on a plan that would require all new and existing beneficiaries to travel to a Social Security field office to verify their identity.

The Social Security Administration on Wednesday said that people applying for Social Security Disability Insurance, Medicare, or Supplemental Security Income who are not able to use agency’s online portal, can complete their claim entirely over the phone instead of in person. Other SSA applicants will still be required to verify their identities at a field office.

“We have listened to our customers, Congress, advocates, and others, and we are updating our policy to provide better customer service to the country’s most vulnerable populations,” said Lee Dudek, SSA’s acting commissioner of Social Security in a statement.

Read the full article.

Social Security Administration backtracks on some ID requirements after backlash

The SSA said that people applying for Disability Insurance, Medicare, or SSI who are not able to use agency’s online portal, can complete their claim entirely over the phone instead of in person
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