Crowdstrike Blames Delta After Airline Sues Over Glitch

October 26, 2024 Business, Travel

Delta Air Lines on Friday sued cybersecurity firm CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million.

Delta’s lawsuit filed in Fulton County Superior Court called the faulty software update from CrowdStrike “catastrophic” and said the firm “forced untested and faulty updates to its customers, causing more than 8.5 million Microsoft Windows-based computers around the world to crash.”

“Delta’s claims are based on disproven misinformation, demonstrate a lack of understanding of how modern cybersecurity works, and reflect a desperate attempt to shift blame for its slow recovery away from its failure to modernize its antiquated IT infrastructure,” CrowdStrike said late on Friday.

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Delta Air Lines sued CrowdStrike in a Georgia state court after a global outage in July caused mass flight cancellations, disrupted travel plans of 1.3 million customers and cost the carrier more than $500 million https://t.co/TJ1m8LXUFP pic.twitter.com/rVX518mEMO

— Reuters Legal (@ReutersLegal) October 25, 2024