NYC Transit Steps Back From “Unreliable” Twitter

April 28, 2023 Government, Social Media

New York City’s ABC affiliate reports:

The MTA is the latest organization to take a step back from Twitter. Although the MTA will still be active on Twitter, it will no longer provide service alerts and information through the platform. “The MTA has terminated posting service information to Twitter, effective immediately, as the reliability of the platform can no longer be guaranteed,” said MTA Acting Chief Customer Officer Shanifah Rieara.

Read the full article.

For the MTA, Twitter is no longer reliable for providing the consistent updates riders expect.

So as of today, we’re saying goodbye to it for service alerts and information.

But we’re not saying goodbye to you, our customers! There are lots of ways to get real-time updates.

— MTA (@MTA) April 27, 2023