Southwest Offers Customers 25K Frequent Flier Points

January 4, 2023 Business, Travel

Southwest Airlines, which angered customers with thousands of flight cancellations over the holidays, is offering 25,000 frequent-flier points to travelers who were affected by the epic meltdown.

Southwest CEO Bob Jordan wrote in a letter to impacted travelers that the 25,000 points have a value of more than $300, will never expire and carry no blackout dates.

Southwest said in an email that they are providing 25,000 points to people whose flights were cancelled or delayed for more than three hours between December 24 to January 2. The airline said it will give 25,000 points for each paid and ticketed flier on their reservation.

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Southwest Airlines, which angered customers with thousands of flight cancellations over the holidays, is offering 25,000 frequent-flier points to travelers who were affected by the epic meltdown. https://t.co/72FBOpgFJu

— CBS News (@CBSNews) January 4, 2023