Southwest CEO Vows To Reimburse Passengers [VIDEO]

The Hill reports:

The CEO of Southwest Airlines, Bob Jordan, promised that the airline will provide reimbursements to those who were affected by its thousands of cancellations over the past week, saying the “desire is to go above and beyond.”

Jordan said in an interview on ABC’s “Good Morning America” on Friday that the storm that led to the airline needing to cancel more than 15,000 flights over the past week was unprecedented and hit many large areas simultaneously.

Federal officials have promised to investigate the situation, and Transportation Secretary Pete Buttigieg has said he will ensure those who were affected are reimbursed for their unexpected food, travel and lodging expenses.

Read the full article. Southwest has created a website for customers seeking reimbursements.