USA Today reports:
President Joe Biden said his administration will hold airlines accountable after nationwide flight cancellations following an extreme winter storm this past week. Thousands of flights were canceled this week, with many being from Southwest Airlines.
“The Committee will be looking into the causes of these disruptions and its impact to consumers,” Sen. Maria Cantwell, D-Wash., chair of the Senate Committee on Commerce, Science and Transportation said in a statement.
“Many airlines fail to adequately communicate with consumers during flight cancellations. Consumers deserve strong protections, including an updated consumer refund rule,” Cantwell added.
Read the full article.
Thousands of flights nationwide have been canceled around the holidays.
Our Administration is working to ensure airlines are held accountable.
If you’ve been affected by cancellations, go to @USDOT’s dashboard to see if you’re entitled to compensation. https://t.co/r0YBCPyKes https://t.co/1ZdqhBOAoL
— President Biden (@POTUS) December 27, 2022