Variety reports:
Following widespread criticism of Ticketmaster’s handling of ticket sales for her upcoming “Eras Tour,” Taylor Swift has shared a statement addressing the situation, saying that she asked Ticketmaster “multiple times if they could handle this kind of demand and we were assured they could.” She said the situation “pissed me off” and added that it was “excruciating for me to just watch mistakes happen with no recourse.”
“It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do. It’s really difficult for me to trust an outside entity with these relationships and loyalties.
Read the full article.
Taylor Swift has hit back at Ticketmaster, saying the company “assured” her and her team that it would be able to meet the demand for her Eras Tour. https://t.co/cGWc5vB7QM
— Rolling Stone (@RollingStone) November 18, 2022
It’s outrageous that millions of Taylor Swift fans couldn’t get tickets on Ticketmaster yet scalpers did and are trying to resell them on StubHub for nearly $100,000.
Yeah, this monopoly has gotta end. You shouldn’t have to incredibly lucky or incredibly rich to enjoy a concert. pic.twitter.com/Q2UGkCmq0f
— Ashton Pittman (@ashtonpittman) November 18, 2022
If you think Ticketmaster isn’t working with the scalpers/bots you’d be wrong. Here’s an undercover investigation showing they recruit them. #TicketmasterlsTheProblem #TicketmasterIsAscam #TaylorSwifthttps://t.co/lOgbwtPJMT
— ?Amanda? (@manders4181) November 18, 2022
The episode sparked calls to break up the large ticketing company, which some critics have accused of having a monopoly in online ticket sales. https://t.co/iXyAFTtFRN
— The Washington Post (@washingtonpost) November 17, 2022