Airbnb: No More Refunds Because You Caught COVID

May 2, 2022 Business, Coronavirus

From Airbnb’s corporate blog:

As we’ve seen the heroic effort of health authorities and medical advancements around the globe, almost two thirds of the world’s population have received at least one dose of a vaccination against COVID-19. And many countries have now implemented living with COVID-19 plans, as it becomes part of our world.

As a result of this new way of living, beginning 31 May, we are updating our Extenuating Circumstances policy to no longer cover COVID-19 related circumstances as a reason for a refund for bookings made on or after this date. That includes cases where a guest or Host is sick with COVID-19.

Instead, the Host’s cancellation policy will apply as usual to these bookings. Reservations made before 31 May may still be eligible for a refund if they qualify under our policy.

Some in the travel industry stopped this type of policy months ago, while others didn’t provide one at all. After consultation with our medical advisors, as well as our community, we feel the time is now right to take the same step.

Photo: CEO Brian Chesky.



Tags

© joemygod.com 2024