WaPo: Congress Buried In Complaints Over Slow USPS

The Washington Post reports:

As the service crisis at the U.S. Postal Service drags into its eighth month, complaints are reaching a fever pitch. Consumers are inundating members of Congress with stories of late bills — and the late fees they’ve absorbed as a result. Small-business owners are waiting weeks, even months, for checks to arrive, creating cash-flow crunches and debates on whether to switch to costlier private shippers.

Large-scale mailers, such as banks and utilities, are urging clients to switch to paperless communication, a shift that would further undercut the agency’s biggest revenue stream. The agency’s delivery times have sunk to historic lows since DeJoy took over in June. In most states, it took at least five days for a piece of first-class mail — such as a bill or paycheck — to arrive last month, according to data provided by mail-tracking vendor GrayHair Software.

Read the full article.