Via press release from the Broadway League:
With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, the Broadway League is updating information regarding performance cancellations and ticketing protocol. While a date to resume performances is yet to be determined, Broadway theatres are now offering refunds and exchanges for tickets purchased for performances through September 6, 2020.
“While all Broadway shows would love to resume performances as soon as possible, we need to ensure the health and well-being of everyone who comes to the theatre – behind the curtain and in front of it – before shows can return. The Broadway League’s membership is working in cooperation with the theatrical unions, government officials, and health experts to determine the safest ways to restart our industry,” said Charlotte St. Martin, President of the Broadway League.
“Throughout this challenging time, we have been in close communication with Governor Cuomo’s office and are grateful for his support and leadership as we work together to bring back this vital part of New York City’s economy – and spirit.”
Those holding tickets for performances through September 6, 2020 will receive an e-mail from their point of purchase with detailed information regarding refund and exchange options. Any customers holding tickets through September 6, 2020 that have not received an e-mail by May 18th are advised to contact their point of purchase for assistance after this date.
The Great White Way is going to stay dark this summer: Theaters began offering refunds and exchanges for all shows through Labor Day.https://t.co/b44J17qVoF
— New York Daily News (@NYDailyNews) May 12, 2020
Broadway League announces that the 41 top-tier New York theaters that went dark on March 12 will remain that way at least through Sept. 6. https://t.co/ui30cYieWD
— Catherine Rampell (@crampell) May 12, 2020
Broadway shows are now canceled through at least Sept. 6. The Broadway League, a trade organization representing producers and theater owners, said it did not know when performances might resume.https://t.co/agZK0HjXP6
— The New York Times (@nytimes) May 12, 2020
With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, the Broadway League is updating information regarding ticket refunds and exchanges through September 6, 2020.https://t.co/vbFWXoFb17 pic.twitter.com/XWB8pdpIKz
— The Broadway League (@BroadwayLeague) May 12, 2020