United Airlines CEO Refuses To Resign, Says Cops Will No Longer Be Used To Remove Passengers [VIDEO]

Reuters reports:

United Airlines will no longer use law enforcement officers to remove overbooked passengers from aircraft in the wake of a video that showed a Chicago passenger dragged from one of its flights on Sunday.

“We’re not going to put a law enforcement official… to remove a booked, paid, seated passenger,” United Continental Holdings Inc Chief Executive Officer Oscar Munoz told ABC News on Wednesday morning. “We can’t do that.”

Munoz said the problem resulted from a “system failure” that prevented employees from using “common sense” in the situation and that Dr. David Dao, whom security officers dragged by his hands, on his back, from the cabin before takeoff, was not at fault.

Munoz says he will not resign.

WATCH: EXCLUSIVE: “This will never happen again on a United Airlines flight.” One-on-one with United CEO: https://t.co/O8mEgtlCia pic.twitter.com/TUPchOCNFU

— Good Morning America (@GMA) April 12, 2017