From the national editor of the New York Times:
Whatever our goal, a lot of readers found the story offensive, with many seizing on the idea we were normalizing neo-Nazi views and behavior. “How to normalize Nazis 101!” one reader wrote on Twitter. “I’m both shocked and disgusted by this article,” wrote another. “Attempting to ‘normalize’ white supremacist groups – should Never have been printed!”
Our reporter and his editors agonized over the tone and content of the article. The point of the story was not to normalize anything but to describe the degree to which hate and extremism have become far more normal in American life than many of us want to think.
We regret the degree to which the piece offended so many readers. We recognize that people can disagree on how best to tell a disagreeable story. What we think is indisputable, though, is the need to shed more light, not less, on the most extreme corners of American life and the people who inhabit them. That’s what the story, however imperfectly, tried to do.
The original piece is here.